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Genuine

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Shipping Policy

Last edited 09/12/2022

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms here.
 Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

GenuineParts.shop is committed to excellence, and the full satisfaction of our customers. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

Shipping Process

All orders for our products are processed and shipped out in 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Wrong address disclaimer

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Undeliverable orders

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

Return request

GenuineParts.shop allows you to return its item (s) within a period of 14 days. Kindly be advised that the item (s) should be returned unopened and unused. For more information about returns, please review our Return Policy here.

Acceptance

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

International Delivery

We do not offer international shipping.

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